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At www.direct-medical-claims.com, we take every user privacy very seriously and are committed to protecting customer data. This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our service.
Our privacy policy here at www.direct-medical-claims.com underlines our commitment to respect and protect your privacy. The security of your data is a priority to us; please read on to learn about our views of your personal data, and get a better understanding of your rights, the information we collect, what we do with that information, how the information is shared, as well as other important privacy matters.
When you visit our website, we may obtain the following information or data from you:
At www.direct-medical-claims.com, we work with external law firms chosen by us; all information you provide through enquiry forms on our site will be sent to this firm. By completing an enquiry form on our site, you give your permission to the transfer of your data and to being contacted by us and/or the Panel Law Firm we work with for further discussion on your matter.
Even after initial consultation, you are under no obligation to work with our panel law firms; you are free to choose any firm to represent you.
The phone calls we have with you may be recorded for quality assurance, regulatory compliance and customer service purposes. These recordings may also be shared with our Panel Law Firms for regulatory monitoring.
We may collect information about your device, browser type, IP address and operating system to provide aggregate information to our advertisers and for system administration purposes. However, the information we collect cannot be used to identify you; it is only used to understand our users’ browsing actions. This information helps us:
We use cookies and 3rd party tracking pixels, including Facebook and Google, who may use cookies, web beacons and other storage technologies to collect or receive information from our websites and elsewhere on the Internet and use that information to provide measurement services and target ads, you can opt out of the collection and use of information for ad targeting with further details below, and you can access a mechanism for exercising such choice by visiting http://www.aboutads.info/choices and http://www.youronlinechoices.eu/.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them
The information we collect from you may be transferred to a destination outside the European Economic Area (EAA). This information may also be processed by someone who works for us or one of our suppliers outside the EAA. This person may handle the processing of your payment details, fulfillment of your order and delivery of support services. Submitting your personal data means you consent to this transfer, storage and processing. You can rest assured we employ the best procedures and security features during this process; your personal data is completely secure.
The information we collect is used in the following ways:
Any member of our group could have access to the information we collect from you; this includes our subsidiaries, our holding company and its subsidiaries. This is in line with section 1159 of the UK Companies Act 2006.
Your personal information may also be disclosed to third parties:
As a data subject, you reserve the right to ask that we do not use your data for marketing purposes. If we intend using your data for marketing related matters, we will inform you before such data is collected. We will also inform you if we intend disclosing such information to any third parties. You have the right to ask that we refrain from doing so by checking specific boxes on the forms we use for your data collection. You can also contact us at info@direct-medical-claims.com to inform us of your intention to exercise this right.
Our site usually contains links to and from the websites of our affiliates, partners and advertisers. Please note that these websites have their privacy policies and we are not responsible for these policies. Please read these policies before submitting your personal data to the websites.
This website is owned and operated by Cleary And Co Solicitors Limited who are authorized and regulated by the Financial Conduct Authority in respect of regulated claims management activities.
Authorisation Number: 658132